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Hearing Aids and Telephone Use
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Communicating over the telephone is especially challenging for many people with hearing loss because the sounds are often unclear and typically there aren’t any visual hints to aid in comprehension. Fortunately, hearing loss sufferers can take advantage of the variety of telephone amplifiers and other amplification devices available which were developed specifically to address this common issue.
While some hearing aid styles (completely-in-the-canal or open fit, behind-the-ear instruments) require no special features or adaptations for using the telephone, other models need a telecoil or automatic telecoil feature to pick up telephone signals directly. With this feature, wearers can hold the telephone directly against the ear without experiencing feedback or whistling. Users of this feature will need a hearing aid compatible telephone or an adaptation accessory that attaches to the telephone handset.
Cell phones can cause radio frequency interference with hearing aids, leading to static, buzzing or other distracting sounds. Cell phone manufacturers are required, by law, to make hearing aid compatible models. When purchasing a new cell phone, ask the salesperson to show you the models compatible with hearing aids and make sure you test out various cell phone models, prior to purchasing, to determine the best fit for use with your hearing aids.
In addition to hearing compatible phones, there are also a variety of amplified telephone solutions available. Amplified telephone devices increase the volume of the sound from your phone’s receiver. Some models include extra features that enhance high frequency sounds, which are often difficult to hear. Many different kinds of phone amplifiers exist, so you’ll need to do your homework to choose the best one for your listening situation.
If you're having difficulties hearing on the phone and need knowledgeable and caring guidance on this or any other hearing loss concern, call House of Hearing. We want to help you enjoy ALL the sounds of life.
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